Privacy Policy

When you request a quote or contact us, we may collect your name, email address, phone number, the service you are interested in, and any information you include in your message.

We may also collect limited technical information about visits to our website, such as browser and device information, pages viewed, referring links and advertising interactions.

We use personal information to respond to enquiries, assess what vehicle or hire arrangement may suit your needs, provide quotes, manage customer relationships, improve our website and services, prevent misuse, and measure advertising performance.

We only ask for information that is reasonably necessary for these purposes. Submitting an enquiry does not oblige you to enter into an agreement.

We may share information with service providers that help us operate the website, deliver email, store business records, measure advertising or provide professional advice. These providers may process information outside Australia.

We do not sell personal information. We may disclose information where required by law, or where reasonably necessary to protect our customers, business or legal rights.

When enabled, our website may use tools such as the Meta Pixel to understand whether advertising leads to visits, calls or enquiries. These tools may use cookies or similar technologies and receive information about your browser, device and activity on the website.

You can limit advertising tracking through your browser settings and the privacy or advertising controls provided by the relevant platform.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably required for the purposes described above, our business records, dispute resolution and applicable legal obligations.

You may ask to access or correct the personal information we hold about you, or raise a privacy concern, by emailing sales@rent2ownmotors.com.au. We may need to verify your identity before completing a request.

We will review privacy complaints and respond within a reasonable period. If you remain dissatisfied and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner.

We may update this policy when our services, providers or legal obligations change. The latest version will remain available on this page.